iMinistries, Inc.

Travis Hickox June 07, 2011 iMinistries Support / Announcements

Paying your monthly subscription has never been easier.

The preceding instructions are for your website's Account Owner. If you are not the Account Owner, you will not be able to complete these steps. Please notify us by submitting a ticket if the appropriate account owner doesn't have access to this new section.

Configure your Account Details

  1. Login to your website and go to Site Administration.
  2. Click on Account Settings.

On the Account Settings page, you will be presented with four different sections.

Account Details

Review the information that we have on file for you. If it isn't correct, click on the Update link which appears on the right.

Recent Account Activity

This section will contain your invoices and your payments once your account has been configured. You will be able to gain access to your last 5 invoices at any time.

Current Payment Accounts

  1. Click on Add Account.
  2. Add your credit card details.
  3. Click on Use This Account.

Site Configuration

At the beginning of the summer of 2010, we changed our prices to be more appropriately aligned to our industry. We now charge our customers based on how many administrators you need to administrate your website.

  • 1 - 3 Administrators is $39/month
  • 4 - 9 Administrators is $79/month
  • 10+ Administrators is $149/month

To learn more about our pricing, please visit http://www.iministries.org/pricing.

 

Site-Configuration.png

  1. To adjust how many administrators, and ultimately your monthly subscription rate, click on the link with the count of Administrators listed right next to your organizations name.
  2. Add/Remove any administrator(s) you desire.
  3. Click Back to Account Settings.
  4. Click on Configure. This is where you select what options you want.

 

 

Jamie Inscore December 03, 2013 iMinistries Support / Announcements

Have you checked your account settings lately?

 

The last few months there have been some issues with automatic billing for some customers.

Frequent causes of failed automatic billing:

  • Expired credit cards
  • Cards issued to someone no longer with the organization
  • Cards lost or stolen
  • Billing information on card doesn't match the iMinistries payment profile

 

Please have your site owners check the Account Settings under the main System Administration page on a frequent basis to prevent any service disruption due to unpaid invoices.  Not all administrators have access to this area - this is only available to the person set up as the owner of the site.

If you have any questions regarding this, please contact us at support@iministries.org or submit a support request ticket.

 

Thank you!
iMinistries Support Staff

 

 

Updated:  December 3, 2013

 

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